What the HECK? Turn the Churn

We welcomed our first ever special guest to our video series What the HECK? and were thrilled to hear from our friend Shelley Davies about Turn the Churn. This new resource is a blog about Customer Success and Customer Centricity. We used to work with Shelley and we know that she’s passionate about Customer Success. […]

What the HECK? Change Management

Change can be scary and uncomfortable. That’s just a fact. You know what helps? When you plan for it and help your employees adapt to change – especially when we’re talking about new software solutions. If it’s mission-critical, then it’s worth investing in change management help from experts. Let’s take a look at why:

What the HECK? Happy Anniversary!

It’s the one-year anniversary of Raise HECK! Here’s what we’ve learned, what our favorite parts of the year were, and what we hope to accomplish in the future. Bloopers!

What the HECK? RFPs

Sally and Charlotte talk about RFPs and how to make sure your nonprofit has a productive RFP process. Hint: it’s all about the rfPRE. 😉

What the HECK? Video Chats

It’s a Zoom world now, and we all just live in it. At Raise HECK, we talk to each other all the time about things that interest us, and we’ve decided to record some of our chats to share with all of you. We’re calling it What the HECK? Is this a vlog? A video […]