Your Bridge Over the Trough of Despair

We’ve told you that the Mid-Implementation Trough of Despair is a normal phase when you’re going through a software implementation. The catch-22 of implementing a new solution is that you don’t yet know what you don’t yet know. But once you know, there are things you probably would have chosen to set up differently. This […]
5 Takeaways from Start Here!

We had so much fun presenting Start Here! Building a Digital Fundraising Program: Selecting Tools & Strategies with our friends from Media Cause. If you missed it, you can view the recording or download the slides. These are Raise HECK’s top 5 takeaways: Digital enables immediacy. The videos captured and shared by people during the […]
5 Takeaways from 20 Tests in 30 Minutes

We had a blast on our webinar 20 Tests in 30 Minutes with Gaby Gollub from World Wildlife Fund. If you missed it, or if you want to relive the experience, you can view the recording and download the slides. These are Raise HECK’s top 5 takeaways: 1. When in doubt, test it out If […]
Making Room for Change

This is a post in partnership with _MINDset direct _ Change is difficult in the most ideal of circumstances, but the circumstances we find ourselves in now during the covid-19 pandemic are far from ideal. Everyone is adjusting to the new normal in unprecedented ways. Our friends at MINDset direct provided this excellent article on […]
Raise HECK from Remote: COVID-19 Nonprofit Resources Roundup

At Raise HECK, we are a company of two people who live in different states. For the past 6 months (and even before that), we’ve been working from home and making the most of video conference tools, collaborative workspaces, and of course, the phone. Both of us (Charlotte and Sally) have children who are out […]
The Mid-Implementation Trough of Despair

If you’re in the middle of implementing new software and you’re feeling negative about it, don’t worry. It’s normal. When you’ve selected your new system, there is excitement about finishing the buying process and wrapping up your RFP. Then implementation begins. Even the best-managed implementation project can feel like a slog at times. Add to […]
The Most Important Step That Most Organizations Skip When Selecting New Technology

Technology is a crucial piece of mission fulfillment and delivery for your nonprofit. You need technology that is robust enough to support your unique organizational requirements and challenges. It also needs to be easy to adopt by your staff, and to scale with your organization as it grows. In a perfect world, your solutions are […]
Raise HECK’s Year-End Cheat Sheet for Avoiding WYSIWYG Pitfalls

Raise HECK’s holiday gift to you is this quick cheat sheet for a shortcut to set up an email using any WYSIWYG tool while avoiding common pitfalls. Happy end-of-year fundraising season! We hope you’re all set with your email campaigns for the rest of this month. We also hope that you’re an expert at using […]
Wait – we didn’t plan for this! Email Deliverability…how to operationally approach change that you can’t control.
At Raise HECK we’ve been focused on managing predicted or intended change, but what happens when there’s a large shift that occurs outside of your organization that impacts core business operations? How do you prepare and adjust for what you can’t control? Meditation? Long walks? Deep breathing? Sure that’s all helpful to keep you calm, […]
Six Ways to Sunday
Here’s a story of an organization that jumped into a digital transformation without a people plan, and paid for it. Once upon a time, there was a nonprofit. They used some online software for their action alerts. None of the staff really liked it, but they knew how to use it. They wished it were […]