What the HECK? Turn the Churn

We welcomed our first ever special guest to our video series What the HECK? and were thrilled to hear from our friend Shelley Davies about Turn the Churn. This new resource is a blog about Customer Success and Customer Centricity. We used to work with Shelley and we know that she’s passionate about Customer Success. […]
What the HECK? Change Management

Change can be scary and uncomfortable. That’s just a fact. You know what helps? When you plan for it and help your employees adapt to change – especially when we’re talking about new software solutions. If it’s mission-critical, then it’s worth investing in change management help from experts. Let’s take a look at why:
Equal Access to Sports for Transgender Young People

One of President Biden’s Day One executive orders was titled “Preventing and Combating Discrimination on the Basis of Gender Identity or Sexual Orientation.” Among the many things this order does is to guarantee equal access to young people to participate in the sport or team of their gender identity, and prevents them being denied access […]
Defend our Democracy

On January 6, 2021 there was an attempted coup at the U.S. Capitol. On January 13, 2021 the House of Representatives impeached the now-former President for inciting the insurrection. On February 13, 2021 a majority of the Senate voted 57-43 to convict the disgraced former President, although the vote fell short of the needed 2/3 […]
Talking Technology Transplant Trauma with Maureen Wallbeoff

Sally joined Maureen Wallbeoff for a Facebook Live discussion about Technology Transplant Trauma: Tips to Diagnose, Repair and Prevent! View the lively discussion on The Accidental Techie, Maureen’s Facebook Page.
What the HECK? Election 2020 Edition
Election 2020! Make your plan to vote. Let’s take out the trash.
Talking Technology Selection With Pursuant

We joined Taylor and Leah at Pursuant on the Pursuant Go Beyond Podcast to talk technology selection. You can listen to the podcast here. If you’ve ever had to write a request for proposal for a new fundraising tech stack, you know that evaluating technology for your nonprofit can be a long, drawn out, hand-wringing […]
What the HECK? Happy Anniversary!
It’s the one-year anniversary of Raise HECK! Here’s what we’ve learned, what our favorite parts of the year were, and what we hope to accomplish in the future. Bloopers!
I Excel at Spreadsheets

If you hang around the nonprofit digital world long enough, chances are you’ll eventually need to clean up some data. And if you’re doing data hygiene tasks, then you’ll probably use a spreadsheet program like Excel or Google Sheets to organize and clean your data. Here are some of our favorite quick tricks to make […]
What the HECK? RFPs
Sally and Charlotte talk about RFPs and how to make sure your nonprofit has a productive RFP process. Hint: it’s all about the rfPRE. 😉