Services
We don’t expect you to come in having all of the answers.
In fact, we understand that you might not know where to start or what questions to ask. That’s what we’re here for.
We demystify your nonprofit technology so you can focus on what’s important – driving advocacy, engagement, and fundraising goals to power your mission.
Technology Advisor
Retained
Do you wish you had someone to talk to about nonprofit technology questions, software advice, or best practices? Outsourced IT support can fulfill some technical needs, but you may also want someone who can give you specific advice about your nonprofit software, CRM configuration, digital marketing tool setup and usage, data governance, training, and adoption. Raise HECK is available to serve as your technology advisor on a retained basis. Whether you need a little help every now and then, or a lot on a regular basis, we’ll craft an offering that’s right for you.
Read more about our Technology Advisor service.
Is your email being delivered to your supporters’ inboxes? Are your click through rates lower than you think they should be? Our Email Deliverability Checkup will document the status of your authentication, reputation, bounce and spam rates, and more. We have Small, Medium, and Large Checkups to make sure your email program gets the attention it deserves.
Learn about Email Deliverability Checkups.
Technology Assessment
10-12 weeks
We will go deep with your team to understand all stakeholders’ needs from technology and how they are or aren’t being met. We’ll inform you about our findings and will develop a technology roadmap to guide your team. The outcome could be a Software Selection Project, or a Re-Implementation and Adoption Project.
Read about the Technology Assessment.
Software Selection Project
8-12 weeks
We will manage your software selection process, whether it’s an RFI, open RFP, or an invitation-only process. We will draft your request and requirements, communicate with vendors, schedule meetings and demonstrations, and help you evaluate solutions.
Get the details on the Software Selection Project.
Re-Implementation and Adoption Project
6-8 weeks
If your nonprofit tech is suitable to support your mission and goals, but you aren’t using it to its full potential, we will help you re-implement your configuration, operations, and workflows. We will also create a plan for your staff to more fully utilize your tech by broadening and deepening adoption across your organization.
Find out if Re-Implementation is right for you.
Strategic Consulting
Retained
We are available to work with you on retainer in a variety of ways: change management, training and onboarding, technology migration project management, staffing assessments and recommendations, and data governance team implementation.
An experienced, dependable, trusted partner.
Virtual Administrator
By project or retained
Raise HECK maintains partnerships with many nonprofits software companies and we are experienced with many of them, including EveryAction from Bonterra, Luminate Online from Blackbaud, and more. From training to configuration, digital production, data management, and an extra pair of hands, we can lend a hand with your nonprofit tech work.
Learn about our Virtual Administrator Service.
Sustainer Checkup
1-4 weeks
Is your recurring giving program performing at top efficiency? Are you missing opportunities to recruit sustainers? Once you have these valuable loyal donors, are you properly stewarding them, and taking opportunities for upgrade? Our Sustainer Checkup analyzes your technical setup and your communication program to set you up for sustaining success.