Customer Success and Nonprofits
In our first post in this series, we defined Customer Success and discussed why the model is a critical component for the success of any cloud software company.
Read more »
Blog
What is Customer Success?
This is the first in a three-part series from Raise HECK about Customer Success.
Read more »
Wait – we didn’t plan for this! Email Deliverability...how to operationally approach change that you can't control.
At Raise HECK we’ve been focused on managing predicted or intended change, but what happens when there’s a large shift that occurs outside of your organization that impacts core business operations?
Read more »
Six Ways to Sunday
Here’s a story of an organization that jumped into a digital transformation without a people plan, and paid for it.
Read more »
Digital Transformation - What's It All About?
Digital transformation. Maybe you’ve heard of it, maybe you haven’t. Let’s talk about it and demystify it.
Read more »
Let's Raise HECK!
Today is the day that we Raise HECK together!
Read more »