Blog

If you’re in the middle of implementing new software and you’re feeling negative about it, don’t worry. It’s normal. Read more »

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Technology is a crucial piece of mission fulfillment and delivery for your nonprofit. You need technology that is robust enough to support your unique organizational requirements and challenges. It also needs to be easy to adopt by your staff, and to scale with your organization as it grows. Read more »

Raise HECK’s holiday gift to you is this quick cheat sheet for a shortcut to set up an email using any WYSIWYG tool while avoiding common pitfalls. Read more »

In our first and second posts in this series, we defined Customer Success and made the case that it’s a great model for nonprofits as well as software companies. Read more »

In our first post in this series, we defined Customer Success and discussed why the model is a critical component for the success of any cloud software company. Read more »

This is the first in a three-part series from Raise HECK about Customer Success. Read more »

At Raise HECK we’ve been focused on managing predicted or intended change, but what happens when there’s a large shift that occurs outside of your organization that impacts core business operations? Read more »

Here’s a story of an organization that jumped into a digital transformation without a people plan, and paid for it. Read more »

Digital transformation. Maybe you’ve heard of it, maybe you haven’t. Let’s talk about it and demystify it. Read more »